Privacy Policy
Privacy Policy
Last Updated: May 14, 2026
Welcome to VelvetPeach. Your privacy matters to us. This Privacy Policy explains how VelvetPeach (“VelvetPeach,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our ads and marketing, we may collect the following types of information:
Personal Information
We may collect:
Name
Email address
Phone number
Shipping and billing address
Payment information
Order history
Customer support communications
Device & Usage Information
We may automatically collect:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referring websites
Interaction with ads and content
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
Improve website functionality
Remember preferences
Analyze traffic and shopping behavior
Deliver personalized advertising
Measure ad performance
This may include technologies from Shopify, Meta (Facebook/Instagram), TikTok, Google, and other analytics or advertising partners.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide shipping and tracking updates
Communicate with you about purchases or support requests
Improve our products, website, and customer experience
Prevent fraud and unauthorized activity
Personalize marketing and advertising
Send promotional emails or SMS messages (if you opt in)
Analyze website performance and advertising effectiveness
3. Sharing Your Information
We may share your information with trusted third parties that help us operate our business, including:
Shopify (store platform)
Payment processors
Shipping and fulfillment providers
Email and SMS marketing providers
Advertising and analytics partners
Fraud prevention services
These providers only receive information necessary to perform their services.
We do not sell your personal information.
4. Advertising & Analytics
We may use third-party advertising services, including Meta, TikTok, and Google, to display personalized ads based on your interactions with our website.
These services may use cookies or pixels to collect information about your browsing behavior.
You can manage advertising preferences through:
Facebook Ad Preferences
Google Ad Settings
TikTok Privacy Settings
Your browser cookie settings
5. SMS & Email Marketing
If you subscribe to our marketing communications, you may receive promotional emails or text messages from VelvetPeach.
You can unsubscribe at any time by:
Clicking the “unsubscribe” link in emails
Replying STOP to SMS messages
Consent to marketing is not required to make a purchase.
6. Payment Information
All payments are securely processed through third-party payment providers. VelvetPeach does not store full credit card numbers or sensitive payment credentials on our servers.
7. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing your data
Correcting inaccurate information
Requesting deletion of your information
Opting out of marketing communications
Requesting details about how your data is used
To exercise these rights, contact us using the information below.
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Know what personal information we collect
Request deletion of your personal information
Request information about how your data is shared
Opt out of certain data-sharing practices
To submit a request, contact us using the information below.
10. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be 100% secure.
11. Children's Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
VelvetPeach
Email: support@velvetpeach.com
Website: www.velvetpeach.com